Wednesday, March 18, 2009

COUNTER-INTUITIVE ROUTING

One of the joys of being a tourist guide is avoiding the daily commute. You are either starting too early, if it is the first day of a long tour (and you will go by taxi anyway) or you are going to different hotels each day. You also usually miss the long slow crawl of cars driving into the city, which continues even with the congestion charge, as you are going out of town as toehrs come in (and vice versa at the end of the day).

This does not always work, however. I had a Bath/Stopnehenge day trip from a hotel in Canary Wharf yesterday and was dreading joining the crawl through the East end and City that you have for a London tunnel and which knocks a big hole into a day with a tight timetable. So I tried a bit of counter-intuitive routing and, with the driver's agreement, we drove under the Thames through the Blackwall Tunnel towards Canterbury, actually going into Kent (virtually the opposite direction fromthe way we wanted to go). We reached the M25 London ring road in about half an hour and joined that around South London through Surrey and Sussex until we reached the M3 which we took towards Stonehenge.

We made it in an hour and twenty minutes so the group had a good hour and a bit there and two hours in Bath ebfore we left at three, comfortably making it back for the six o'clock dinner that they had book in London on return. They had already seen London and did not want to crawl into the City again, so they had a better day than if we had headed in the obvious direction.

I was pleased with that - and the tip I had at the end of the day. Canadian Catholics they were - obviously the most generous people...

Sunday, March 08, 2009

BRITAIN AND IRELAND STUDY PROGRAMME NEWS

The first BISP course ran from 23rd to 27th February 2009 and was, I believe, a great success.

The 19 people who took the first course were all given an (anonymous) questionnaire and, asked whether they would recommend the course, all ticked the 'Yes' box, which - as I emphasised on the course - is the test of a tour director/manager. This is the difference between 'top down' guiding and 'bottom up' tour directing. The first involves earning the qualification, the second involves proving yourself on the road to the average tourist who is realtively uninterested in your qualifications, more on whether he/she is having a good time and being looked after.

I will use this site for my regular in-depth analysis of incoming tourism and its practitioners (ie the usual witterings into the ether) and all information on the BISP course can be found at:
britainandirelandstudyprogramme.blogspot.com

Now back to making a living... Any real tourists out there?