RATINGS RATINGS RATINGS
Naive of me really to think that having gained my blue badge I was qualified to work in tourism. I was but, as they always say, you are only as good as your last tour. This means that the ratings people give you in their questionaires are all important and, in a competitive business, they are bound to be compared between different people.
Now my ratings are down from 1.2 to 1.3 - a small difference and hardly a terminal decline but not one I find I can easilt shrug off - and I now find that my ratings are worse than they were when I was a relatively new tour director. The first time I was told my ratings they were 1.1 and I even got a Well Done! from the managing director at the bottom of the letter (very proud).
So why the 'crisis'? Well, people judge you not on your knowledge or your organisational abilities so much as how they perceive you as a human being and I don't seem to come over with the warmth that other tour directors have. I am not 'symatico' in the way they are and, although I am actually a very helpful td (marking the route on peoples' maps, labelling theur seats for seat rotation) I don't rate highly ont he human qualities. I cannot win over people who don't seem to like me v much.
And, do you know, I really don't care that much. If they say that I have not run a good tour, have been rude or have treated them badly I would be concerned but sometimes it is just a question of chemistry, so I will hold on to mine and accept the consequences.
As Shakespeare has Polonius say, 'To thine own self be true and thou canst be false to no man..."
Now my ratings are down from 1.2 to 1.3 - a small difference and hardly a terminal decline but not one I find I can easilt shrug off - and I now find that my ratings are worse than they were when I was a relatively new tour director. The first time I was told my ratings they were 1.1 and I even got a Well Done! from the managing director at the bottom of the letter (very proud).
So why the 'crisis'? Well, people judge you not on your knowledge or your organisational abilities so much as how they perceive you as a human being and I don't seem to come over with the warmth that other tour directors have. I am not 'symatico' in the way they are and, although I am actually a very helpful td (marking the route on peoples' maps, labelling theur seats for seat rotation) I don't rate highly ont he human qualities. I cannot win over people who don't seem to like me v much.
And, do you know, I really don't care that much. If they say that I have not run a good tour, have been rude or have treated them badly I would be concerned but sometimes it is just a question of chemistry, so I will hold on to mine and accept the consequences.
As Shakespeare has Polonius say, 'To thine own self be true and thou canst be false to no man..."

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